Such wonderful stay, as always. A great selection of amazing food for meals. Especially helpful and fabulously helpful staff, immaculate room with wonderful views. Excellent pool, parking on-site. Everything first-class.

Incredibly beautiful, great hotel with attentive staff. Beautiful building and nice styled and big rooms with wonderful views. Amazing interior design. The property of choice in Puerto Varas.

I liked the room with wonderful views, the bed was great. It was absolutely fantastic, and employees were outstandingly helpful.

Nothing to be said!

Great room with outstanding view. Friendly staff. Excellent design and upkeep. Exceptional restaurant with daily changing menus. Incredible view of the lake and volcano. Good breakfast despite distracted staff.

Great hotel with breathtaking views and magnificent location in the region. Beautifully designed and big room and bathroom with a bidet.

wow what an unforgettable experience. beautiful hotel, incredible rooms, and mind-blowing facilities. best pool ever! the gourmet food is the best in chile. kind staff, amazing grounds, and close to waterfalls, hiking, and more. wish it was closer to the usa.

Terrible restaurant, inconvenient location.

It's beautiful and amazing hotel, everything was amazing. There is lots of exceptional food for breakfast. The rooms are absolutely fantastic and immaculate with wonderful views and the staff are amiable.

With stunning views of the volcano and lake, this hotel is situated in a prime location close to many outdoor activities. Additionally, the hotel amenities matched the scenery, with a fantastic pool, excellent breakfast options, and staff that are both multilingual and accommodating.

Cannot find any fault.

The location of this hotel is unbeatable, with stunning views of the Osorno volcano and the lake. From the beautiful rooms to the impeccable service, staying here will surely provide you with a memorable experience. Breakfast was good and the facilities were top-notch, including an incredible pool area with amazing water views.

We were blown away by the breathtaking view from our room. The architecture was stunning, and being close to the lake added to the peaceful ambiance. The food at the restaurant was exceptional, offering a daily changing menu that truly delighted our taste buds. we had a memorable experience at Awa.

Unbeatable location, incredible rooms, amazing food, friendly staff, kayaking and exploring

All was perfect.

The luxury amenities at this hotel are simply outstanding. The spa & wellness centre, indoor swimming pool, sauna and massage offerings are some of the best we’ve ever encountered. With beauty treatments, steam rooms, facials, Turkish baths and a spa lounge, everything is here to truly relax and forget about the rest of the world. The seasonal indoor pool and sun terrace are also great highlights, with superb views and comfortable loungers in the garden area.

Although we loved everything about our stay, the only minor negative aspect that we could find was the location – it was a bit too far from the town centre, so we had to use taxis or shuttle services which were quite expensive. However, this could easily be solved by renting a car or bike to explore the area.

The food was exceptional and the staff were very friendly and helpful throughout our stay. We also appreciated the beautiful design of the hotel and its facilities. The complimentary activities offered, such as hiking and volcano tours, were a nice touch. We especially enjoyed the stunning views of the lake and surrounding nature.

The location of the hotel was a bit remote and it was difficult to access nearby towns without incurring high taxi costs. We also found that the rooms could get uncomfortably warm on sunny days and wish there was an air conditioning system in place.

Stunning lake views, excellent staff, multilingual service, varied excursions, top-notch amenities, value for money.

There was nothing I didn't like.

The hotel is nicely situated, right beside the lake and boasts of amazing views. The staff was incredibly helpful, always going above and beyond to make us feel welcome. We particularly enjoyed the variety of excursion plans, including hikes in surrounding mountains and helicopter rides, which made our stay all the more exciting. The daily changing lunch and dinner menus with a good choice of food were just delightful.

The pool area was not as clean as we expected, seeing that the windows looked dirty. , the breakfast buffet was not as broad as we have had at other hotels of similar caliber.